Official service information

ServiceStatus

Check player-facing availability for the website, account services, game access, and event rankings. Internal infrastructure, security controls, and unreleased plans are not published on this page.

Service Overview

Current availability.

Waiting for service status

Website

Public pages, announcements, account access, season information, and support.

Account Services

Registration and account access. Some actions may remain limited before public game access opens.

Game Access

Available only during a test or live window announced through the official portal.

Event Rankings

Displayed only while an event ranking is officially published on the ranking page.

Item Shop & Recharge

Products, point rates, and payment methods are valid only while this service is marked Available.

Before You Play

Verify the source first.

Use only client downloads, payment methods, and connection details published on this portal.

Event rankings are not final unless the ranking page explicitly marks them Final.

Maintenance, service interruptions, and player actions are published on the Known Issues page.

Service Notices

Review current player-facing limitations, affected areas, and any action players should take.

Open notices

Support Center

Build a structured report locally and continue to the configured player-support destination.

Build a report

Player access

Use the account panel and official portal only.

Open Account Panel Open Guild Hub